Having a carpet cleaning services provider to pay a visit to your place can feel like a blessing, but you should be focused on more than just getting someone else to handle a difficult task. Quality carpet cleaning work calls for attention to detail, and it's a good idea to work with a company that has the right equipment, supplies, and training to do the job well. These five pointers will help you identify the type of firm you'd prefer to deal with.
Different parts of the country have varied requirements in terms of whether a company is expected to be licensed, bonded, and insured. It's a good idea to ask your state's contractor licensing agency for a list of what's required. You should also look for a firm that has been properly certified, with Institution of Inspection Cleaning and Restoration Certification (IICRC) being the professional organization that's most commonly recognized.
Given the use of chemicals in proximity to a space where there will be traffic, you may want to ask some questions about the supplies that'll be used in a carpet cleaning effort. Have they been demonstrated, for example, to be kid- and pet-safe? Don't assume that a company calling itself an eco-friendly business is doing everything safely and by the books. Ask questions about the methods and products they intend to use.
The capacity of a company to deal with your specific situation is critical. A residential customer looking to have a living room cleaned may be able to work with a small operation, but a large commercial enterprise with multiple rooms of some size in a building has to know that enough people and equipment will be available to get the job done. Be clear about the number of people who'll be assigned to your work.
The cost structure that each carpet cleaning service employs can be highly variable. Some companies use a single-fee system, while others assess surcharges for everything from travel to cleaning supplies. Request an upfront list of all fees for the first job.
If you're seeking help keeping up with a location that needs a number of cleanings, such as an office, you may want to inquire about setting up a recurring services agreement. Most businesses will be happy to set you up with a schedule. Be sure to request a discount for entering into a long-term arrangement.